1. Introduction

Welcome to GoInstant ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and delivery address when you create an account.
• Order Information: Details about the products you purchase, delivery addresses, and payment information.
• Location Data: Your delivery location and pincode to show available stores and products in your area.
• Device Information: Device type, operating system, and app version for improving our services.
• Usage Data: How you interact with our app, including browsing history and search queries.

3. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about orders, promotions, and updates
• Personalize your shopping experience
• Improve our app and services
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Sellers: To fulfill your orders, we share relevant order details with local sellers.
• Delivery Partners: Your name, address, and phone number for order delivery.
• Payment Processors: To process your payments securely.
• Service Providers: Third-party companies that help us operate our business.
• Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: